In the Payment reference you should provide a detailed description of paid goods or services including the number and date of the document that supports the transaction.
For commercial payments, it is essential to:
- include the number and date of the document based on which the transaction is provided (agreement, invoice, shipping document, etc.);
- give a detailed description of the type of product or service that is being is being paid for;
- upload documents confirming the payment.
You can upload up to 5 documents based on which the transaction is provided: agreement or contract, invoice (invoice), shipping document, etc.
If your payment is not commercial – please indicate it in the appropriate checkbox.
Make sure, you are using the correct IBAN when sending a payment. If you enter the wrong details, we will send the money to the wrong recipient and you will be charged the transaction fee.
Please carefully check your billing details and payment details, as well as the amount and currency. There is no possibility to mark the sent payment.
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