How to create a bank transfer?

To create a bank transfer go to the “Create Transfer” section on the left-hand main menu. You need the Bank Transfer section.

1. Carefully fill in all the recipient's account information and bank details. Make sure, you are using the correct IBAN when sending a payment. If you enter the wrong details, we will send the money to the wrong recipient and you will be charged the transaction fee. 
2. In the Purpose of payment, specify a detailed description of paid goods or services with the number and date of the document, on the basis of which the operation is carried out.
3. For commercial payments, indicate the number and date of the document on the basis of which the transaction is made (contract, invoice, shipping document, etc.), as well as a detailed description of what type of goods or services are paid for.
   If your payment is not commercial – please indicate it in the appropriate checkbox.
4. Upload documents confirming the payment and transfer amount.
5. Please carefully check your billing details and payment details, as well as the amount and currency on the next page. There is no possibility to mark the sent payment.
6. Confirm the payment with two-factor authentication, the funds will be debited from your account, and the payment will be processed.
   The average processing time for a money transfer is 2-3 business days (maximum 7 days). If necessary, we may request additional information during the processing of your transfer.
7. You can find the created payment and the history of all money transfers in the "List of Transfers" section of the main menu, specifically under the Outgoing Bank Transfer tab.